For companies that work on site

Field work.
Documented.

Terenatz lets field teams document service, maintenance, inspections and repairs with structured reports, photos, measurements, findings and the customer signature, with a professional report and a work history.

  • Works without signal
  • Report with your company's logo
  • History per customer, location and device
How it works

From the device to the report, without retyping.

One chain: field work, documented, proof, report, history.

  1. The company gets ready

    The admin sets the logo and report templates and invites technicians. Customers and devices can also be added from the field.

  2. The technician documents

    On the phone: choose a template, customer, location and devices, then go step by step.

  3. The customer confirms

    A signature on the phone screen, or "customer not present" with a reason.

  4. The report arrives

    A branded report as a link and PDF, by email or shared from the phone.

  5. The history stays

    The next visit sees earlier measurements, findings and open recommendations.

Field app

Made for a phone in one hand.

One step per screen and no "Save" button. Everything is stored on the phone while the technician works.

  • No signal? No problem.A whole report, with photos and the signature, can be finished without internet. It is sent when the phone is back online.
  • Nothing gets lostEntries and photos are stored on the phone as soon as they are entered. Closing the app does not delete the draft.
  • Always a clear stateDraft, completed and waiting to send, submitted: the technician always knows what reached the company.
  • Installed from the browserThe app is added to the phone's home screen from the browser, without an app store.

Reports already started work offline. To start a new report, the phone needs to be online at least once every 3 days. The report number is assigned when the report reaches the company.

The report

A report your customer can read.

Findings first, then the details. With your company's logo and colors, in your company's report language (English or Serbian).

Link and PDF

The customer opens the report in a browser without an account, or downloads the PDF.

Photos and measurements

Photos, before and after, measurements with expected ranges, findings and recommendations in one place.

Corrections with revisions

A correction creates a new revision with the same report number. The link always shows the latest revision.

History

The next visit starts where the last one ended.

  • Last visitTechnicians see earlier measurement values and the last service next to each device.
  • Open recommendationsRecommendations stay open until a later report marks them done.
  • Per customer, location and deviceAdmins see all reports and recommendations for a customer or a device.
Admin

Your templates, your team, your brand.

Report templates

Start from a starter template or a blank one, build steps from ready-made blocks and publish versions.

Team and phones

Invite technicians, see their phones and block a lost phone.

Sending to customers

Send reports by email and follow delivery status for every report.